Frequently Asked Questions
Protecting your luxury and lifestyle essentials with premium durability.
Are NANUK cases suitable for luxury watches and jewelry?
Yes, our cases are designed with custom foam inserts specifically tailored to house high-end timepieces and delicate jewelry, providing maximum impact protection and scratch resistance.
Is the exterior material resistant to weather and travel wear?
Absolutely. Every NANUK case is built with NK-7 resin, making them waterproof, dustproof, and crushproof, ensuring your fashion investments stay pristine regardless of the environment.
What is your return policy for international orders?
We offer a 30-day return window for all orders. Items must be in their original, unused condition. Please note that shipping fees for international returns are the responsibility of the customer.
Do you offer a warranty on your hard cases?
We stand by our craftsmanship. All NANUK cases come with a limited lifetime warranty against manufacturing defects in materials and workmanship.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery times vary by destination.
Can I customize the interior of my case?
Yes, we offer both PowerClaw latch systems and customizable cubed foam or padded dividers, allowing you to create the perfect layout for your specific fashion accessories.